Privacy Policy

Who we are

Hydronic Heating Edinburgh Ltd, registered in Scotland (Company No. SC831329), 104A Gorgie Rd, Edinburgh EH11 2NP. You can contact us by phone on 07482 064876, by WhatsApp on the same number, or by email at martin@hydronicedinburgh.co.uk.

What we collect

When you submit our contact form, call, WhatsApp or email us, we may collect: your name, telephone number, email address, property postcode, details about your project (property type, project type, description, budget range, start date) and any photographs or drawings you choose to upload.

How we use it

We use this information only to respond to your enquiry, arrange a survey, prepare a quote and, if you go ahead, deliver and manage your project. We do not use your details for marketing without your consent, and we do not sell or share your information with third parties, other than trusted suppliers or subcontractors directly involved in delivering your project, where necessary.

How long we keep it

We keep enquiry and project information for as long as reasonably necessary to respond to you, deliver any project you engage us for, and meet our legal and accounting obligations, after which it is deleted or anonymised.

Your rights

Under UK data protection law you can ask us what information we hold about you, ask us to correct or delete it, or withdraw consent to being contacted. To do so, email martin@hydronicedinburgh.co.uk.

Cookies & website tools

Our contact form uses Cloudflare Turnstile to help prevent spam submissions. We do not currently run website analytics or advertising cookies — if this changes, this page will be updated to reflect what is in use and why.

Contact

Questions about this policy can be sent to martin@hydronicedinburgh.co.uk or by post to 104A Gorgie Rd, Edinburgh EH11 2NP.